Support Channels

Reach out through our structured support system

WhatsApp Support (Bot-first)

Get instant answers and submit requests via WhatsApp.

Our AI assistant helps immediately and routes complex issues to our team.
Support Tickets (24-hour SLA)

Submit requests via your NexVo dashboard.

All tickets are tracked and responded to within 24 business hours.
Email Support

hello@nexvo.ae

For general or non-urgent inquiries. Typical response within 1 business day.

To ensure quality and proper tracking, phone support is not offered.

Send us a Message

For faster support, submit requests via the dashboard.

WhatsApp Support

Get instant answers via our WhatsApp bot. Complex issues are routed to our team.

Open WhatsApp

Submit a Ticket

Track and manage your support requests through your dashboard with 24-hour SLA.

Go to Dashboard

Sales & Enterprise

Discuss custom requirements, Enterprise plans, or partnership opportunities.

Contact Sales